Being a company dedicated solely to Wireless Networks, we are able to offer some of the most advanced Wireless Support around.
If you have a technical question we are here to help, with technicians always available for remote support we are sure to be able to find an answer for any of the questions that you may have. Also, providing we have access we would be able to make changes and adjustments real time for you, ensuring if your network is in need of some immediate attention we can address this.
Depending on the products and warranties that you purchased with it we are able to offer some of the fastest hardware replacement. We understand that downtime can result in profits lost, so getting you back online is one of our highest priorities. We work closely with all suppliers and try to keep as many devices available for next day delivery to ensure this for you.
Often this is an optional add on to an existing support contract and chosen when holding large events such as conferences, sports events, meetings. The aim here is for the technician to be able to offer immediate support when needed to ensure everything runs smoothly for the event.
Also, if you were a large site such as a college it may be beneficial to opt for a few hours per month for general wireless maintenance and support. This is essentially a health check for the system, make sure all devices are working correctly, apply updates where applicable, check logs to ensure nothing out of the ordinary has happened and any remedial work that may need to be completed.